Why stamp use Phosphor Tagged Paper?
Tagging of postage stamps means that the stamps are printed on luminescent paper or with luminescent ink to facilitate automated mail processing. Both fluorescence and phosphorescence are used.
What are Forever Stamps?
As the name suggests, Forever Stamps can be used to mail a one-ounce letter regardless of when the stamps are purchased or used and no matter how prices may change in the future. Forever Stamps are always sold at the same price as a regular First-Class Mail stamps.
How can I track my order?
If you have created a login with us, you may track your order directly on your account by logging in here and visiting the order status page.
Once your payment is approved, you will receive an order confirmation e-mail. You will also receive a second e-mail (which may take up to 48 hours) once your order is shipped, which will include your tracking number and a link to track your shipment.
What should I do if I want to modify my order?
If you want to modify any information about a “Pending” order, you can cancel such an order and place a new order with the correct information.
Orders with the status of “Authorized,” Dispatched,” or “Delivered” cannot be cancelled.
Why did my order get cancelled?
Occasionally, all or part of an order will be cancelled. Order cancelling usually occurs because of one of the following reasons:
- Out-of-stock product(s).
- Problems with processing payment information.
- Problems with a shipping address.
- Duplicate orders.
You will receive an e-mail explaining the details if your order is cancelled. Refunds will be issued in the original form of payment.
What payment methods do we support?
We use Stripe and Paypal for payment and the following cards are accepted: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.
What should I do if a transaction fails?
Transactions could fail due to multiple reasons:
- Information passed on to the payment gateway is inaccurate, i.e., account details, billing address, and password (for net banking).
- Your Internet connection is disrupted in the process.